Legal notice
Last updated: 3 October 2026
1. Website Operator
The website dystonstore.co.uk is operated by:
LOWELL RECOVERY LTD
Trading as: Dyston Store
Company number: 16879733
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: support@dystonstore.co.uk
LOWELL RECOVERY LTD is registered in England and Wales.
2. Independent Aftermarket Retailer
Dyston Store is an independent retailer of aftermarket electrical hair products.
Unless expressly and accurately stated otherwise on an individual product page, products sold by Dyston Store are third-party aftermarket products.
They are not manufactured by Dyson and are not genuine Dyson products.
3. No Affiliation With Dyson
Dyston Store and LOWELL RECOVERY LTD are not affiliated with, associated with, sponsored by, endorsed by, approved by or authorised by Dyson.
Dyson has not authorised Dyston Store or LOWELL RECOVERY LTD to act on its behalf.
Products sold through Dyston Store should not be understood as genuine Dyson products unless a particular product is expressly identified as genuine and we have a lawful basis for making that representation.
4. Trademark Notice
Dyson, Dyson product names, Dyson logos and other associated trademarks and intellectual property belong to their respective owners.
Neither Dyston Store nor LOWELL RECOVERY LTD claims ownership of Dyson trademarks.
References to Dyson, where used, are intended solely to identify compatibility, intended use or the type or model of third-party product with which an independent aftermarket product is designed to work.
5. Our Product Branding
Independent aftermarket products offered by Dyston Store are not intended to carry Dyson trademarks or logos in a manner that represents or implies that they were manufactured, approved, licensed, endorsed or authorised by Dyson.
The Dyston Store name and branding are independent from Dyson.
6. Compatibility References
Where a product is described as "compatible with" a Dyson product or model, this means that the aftermarket product is intended or designed for use with that particular product or model.
A compatibility statement does not mean that the aftermarket product was manufactured, approved, licensed, certified, sponsored or endorsed by Dyson.
Customers should carefully review compatibility information on the applicable product page before ordering.
7. Product Images
Images displayed on our Website are intended to illustrate the products being offered.
Where a genuine third-party product may appear in an image solely to demonstrate compatibility or intended use, ownership of trademarks appearing on that third-party product remains with the relevant trademark owner.
Images and descriptions must not be interpreted as establishing an affiliation between Dyston Store, LOWELL RECOVERY LTD and Dyson.
8. Website Intellectual Property
Unless otherwise stated, original content created for dystonstore.co.uk, including Dyston Store branding, original text, graphics, photographs and design elements, is owned by or licensed to LOWELL RECOVERY LTD.
Third-party trademarks, product names and intellectual property remain the property of their respective owners.
Nothing on this Website grants a licence to use intellectual property belonging to LOWELL RECOVERY LTD or a third party except where expressly permitted.
9. Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, photographs and compatibility information.
Customers should review the relevant product description and compatibility information before purchasing.
Nothing in this Legal Notice limits your statutory rights if a product is faulty, unsafe, not as described or otherwise does not conform to the contract.
10. Electrical Product Safety
Products sold through Dyston Store may be electrical products.
Customers should carefully follow all instructions and safety information supplied with a product.
If an electrical product appears damaged, faulty or unsafe, stop using it immediately and contact:
Nothing in this notice limits obligations or rights arising under applicable UK product-safety or consumer-protection law.
11. Consumer Rights
Nothing in this Legal Notice or Trademark Disclaimer excludes, restricts or modifies consumer rights that cannot lawfully be excluded or restricted under UK law.
12. Legal and Intellectual Property Enquiries
For legal, intellectual-property, trademark or product-related enquiries, contact:
LOWELL RECOVERY LTD trading as Dyston Store
128 City Road
London
United Kingdom
EC1V 2NX
Email: support@dystonstore.co.uk